All services offered in our store and registered at eskarpini.com belong to and are operated by our company, ESKARPİNİ AYAKKABICILIK SANAYİ VE TİCARET LİMİTED ŞİRKƏTİ. Our company may collect personal data for various purposes. Below, it is explained how and in what manner the collected personal data is gathered and how this data is protected. Through membership or various forms and surveys in our store, some personal information about members (such as name-surname, company information, telephone, address, or email addresses) is collected by our store due to the nature of the business.
Our company may occasionally send campaign information, details about new products, and promotional offers to its customers and members. Our members can choose whether or not to receive such information when they sign up. Afterward, they can change this selection in the account information section after logging in, or they can notify us via the link in the notification message they receive. Personal information transmitted to our store by our members during the approval process, either through our store or by email, will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have with our members. To identify system-related problems and to quickly resolve any issues or disputes that may arise regarding the service provided, our company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information. Our company may use the requested information for direct marketing purposes, either by itself or by its collaborators, even outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our store; can be used by our company and its collaborators for various statistical evaluations, database creation, and market research without disclosing the identity of our members, outside the purposes and scope determined by the "Membership Agreement". Our company undertakes to keep confidential information strictly private and confidential, to regard it as a duty of confidentiality, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.
Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in our system in any way. When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One is a key or lock icon at the bottom line of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is only used in connection with the sales transaction process and in accordance with the instructions you provide. Information about the credit card used during shopping is encrypted with a 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for inquiry. If the card's availability is confirmed, shopping continues. Since no information about the card can be viewed or recorded by us, it is prevented for third parties to obtain this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, for customers ordering from our shopping sites for the first time, the accuracy of financial and address/telephone information must first be confirmed for their orders to proceed to the supply and delivery stage. If necessary, the customer who owns the credit card or the relevant bank is contacted to verify this information.
Only you can access and change all the information you provide while becoming a member. As long as you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, actions are taken within the 128-bit SSL security area during the membership process. This system is an international encryption standard that is impossible to break. Today, there is a higher preference for internet shopping sites that have a hotline or customer service and where full address and telephone information are specified. This way, you can get detailed information about all the topics on your mind and you can get more solid information about the reliability of the company that provides online shopping services. Note: It is recommended to pay attention to the presence of the company's full address and telephone on internet shopping sites. If you are going to shop, note down all the phone/address information of the store where you bought the product before shopping. If you do not trust it, confirm by phone before shopping. All of our online shopping sites belonging to our company have all the information about our company and the company's location specified.
Your identity and credit card information that you will send to us via the credit card mail-order method will be stored by our company in accordance with the principles of confidentiality. This information will be kept for 60 days against possible disputes with the bank regarding withdrawals from the credit card and will then be destroyed. In the event that any amount is withdrawn from your card other than the mail-order form approved by you that you will send us for the price of the products you have ordered, you can naturally object to the bank, and it does not pose a risk as you can prevent the payment of this amount.
Our store may provide links to other sites within its website. Our company bears no responsibility for the privacy practices and contents of the sites accessed through these links. The advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our store and do not cover third-party websites.
Our company has the right to disclose user information in connection with legal requirements, based on relevant laws and regulations, in relation to legal disputes, executive authorities, court decisions, and other mandatory circumstances. Except for these exceptions, user information will not be transferred to third parties.
Emails you send to our store's customer service or support service can under no circumstances be seen by third parties. Our store records customers' communication emails and uses these emails to contact customers and improve service quality.
Our store may use personal data for the purpose of fulfilling a legal, economic, and social obligation related to the user, ensuring the security of users, and processing based on the user's request. All matters specified in this article regarding the protection of users' data within the scope of this Privacy Policy and our privacy principles, we reserve the right to make any changes related to the entirety of our privacy policy. Our users have the right to follow any changes made to this Privacy Policy and to object to these changes.
For any questions or suggestions regarding our privacy policy, you can send an email to info@eskarpini.com. You can use the following contact information belonging to our company.
Company Name: ESKARPİNİ AYAKKABICILIK SANAYİ VE TİCARET LİMİTED ŞİRKƏTİ
Address: Adnan Kahveci Mah. Fabrikalar Cad. D blok No: 5/4 Daire: 5 Beylikdüzü/İstanbul/TÜRKİYƏ
E-mail: info@eskarpini.com
